Customer support

Astonic staat klaar met de klentenservice om u te begeleiden en ondersteunen na aankoop, zo maken wij van iedere rit een ware beleving

Discover the 5-star service of Astonic: Personal, attentive, and worry-free.

The service offered by Astonic goes far beyond the standard. It is a service consistently rated with 5 stars on Google, thanks to our dedicated Astonic riders. What makes our service so unique? It's all about personal contact, attention to detail, and an unforgettable experience - not only during the purchase, but also years after owning an Astonic E-Ride.

Personal contact: More than just service

At Astonic, the customer is our priority. This means that we always provide personalized assistance. Whether you have questions about purchasing an Astonic E-Bike or need maintenance advice, our experts take the time to listen and offer guidance. This personal contact is one of the pillars of our service philosophy.

Maintenance and worry-free enjoyment

Part of our top-notch service is taking care of your maintenance needs. We understand that you want to enjoy your Astonic without worrying about maintenance or the availability of parts. That's why we offer comprehensive maintenance services, proactively thinking along with you and ensuring that your Astonic is always in top condition. Our promise? Worry-free enjoyment of every ride.

Attention to detail: The Astonic experience

At every touchpoint with Astonic, attention is key. From the moment of purchase to every ride you take, we ensure that owning an Astonic is a true experience. This attention to detail is reflected in everything we do, from handling maintenance with care to providing a personal approach to every question.

Your experience, our priority

Astonic's unique approach makes owning an Astonic E-Ride not just pleasurable, but an experience. Our customers appreciate this approach with 5-star ratings on Google, and we take pride in it. It confirms that our focus on personal contact, attention, and worry-free enjoyment is the right approach.

Join the Astonic family

Experience for yourself why Astonic's service is highly rated. Let us personally guide you into the world of Astonic, where every ride is an experience and customer service is a personal matter. Discover the quality, attention, and care that make owning an Astonic so special. At Astonic, you are our priority, and you can feel it with every kilometer.

Are you ready for an Astonic experience? Contact us today and become part of a community that chooses quality, personality, and 5-star service.

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We can be reached by phone Monday through Saturday between 9:00 and 21:00. You can also send us an e-mail. +31 (0)183 201 043
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What can we do for you?

Do you have a question about our e-rides, about your order, or do you have special requests?